About Rackspace

Rackspace US, Inc. (dba Rackspace) is a IT hosting company based in San Antonio, Texas. The company also has offices in the United Kingdom as well as data centers operating in Texas, Virginia,the United Kingdom and Hong Kong in late 2008. A subsidiary of Rackspace, MailTrust™, operates in Blacksburg, VA.

Rackspace's support ideology - termed Fanatical Support™ - and team structures involve all "Rackers" (employees).