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About Service
A service is the non-material equivalent of a good. A service provision is an economic activity that does not result in ownership, and this is what differentiates it from providing physical goods. It is claimed to be a process that creates benefits by facilitating either a change in customers, a change in their physical possessions, or a change in their intangible assets.
By supplying some level of skill, ingenuity,and experience, providers of a service participate in an economy without the restrictions of carrying stock (inventory) or the need to concern themselves with bulky raw materials. On the other hand, their investment in expertise does require marketing and upgrading in the face of competition which has equally few physical restrictions.
Providers of services make up the Tertiary sector of industry. -
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Quotes about Service
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“ According to Google, its Buzz service already has more than nine million posts and comments. Remember, this is a service that launched on Tuesday, meaning that it's getting more than 160,000 comments and posts per hour. That's a staggering, staggering number. ”
In What is Google’s Grand Plan for Buzz? -
“ On the customer service side, beamME gets tremendous value out of social media. These days, people expect to be able to post issues with companies directly to Twitter and obtain a real-time response. This instantaneous access to our customers is invaluable. ”
In Mashable: Latest 28 News Updates - including “Large Hadron ... -
“ And I'm not even counting two patients who just came in for emergency service. ”
In Social Media: Measuring Your Company's ROI
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